According to outage tracking website Downdetector.com, Facebook Inc’s suite of apps, including popular photo-sharing platform Instagram and messaging tool WhatsApp, were unavailable to tens of thousands of users.
Shortly after the crash, user reports revealed that Amazon Web Services, Google, and Twitter were also experiencing problems.
The issue affecting the services could not be confirmed immediately by Reuters. The error notice on Facebook’s website, on the other hand, suggested a Domain Name System (DNS) error.
DNS enables web addresses to direct people to their desired locations. In July, a similar failure at cloud giant Akamai Technologies Inc knocked out various websites.
Downdetector, which solely tracks outages by compiling status updates from a variety of sources, including user-submitted faults on its site, found over 50,000 incidences of individuals reporting problems with Facebook and Instagram. The outage could affect a bigger number of people.
Meanwhile, the social media giant’s instant messaging platform WhatsApp was unavailable to over 22,000 users, while Messenger was unavailable to over 3,000.
With over 850,000 tweets, WhatsApp was also trending on Twitter Inc.